Privacy Policy

Rock Solid Book Design uses and protects any information that you provide when you use our website, contact forms or other data collection forms for your project. We are committed to safeguarding your privacy. Any information you provide to us for the purpose of identification and completing your projects will only be used in accordance with this privacy statement. Changes to this policy may be made by updating this page. Checking in here periodically is encouraged to be sure you are happy with changes made. The following policy is effective as of 05/11/18.

Rock Solid Book Design is a sole proprietorship graphic design business based out of Colorado, USA and provides services to both Businesses and End Users.

PERSONAL DATA PROCESSED BY US ON YOUR BEHALF

We may collect the following information from you:
• Name
• Company Name (When Applicable)
• Email Address
• Telephone Number
• Mailing Address and Zipcode/Postcode
• Information pertaining to your project
• Other information/data needed to complete your project

THE LAWFULLY BASED USE OF DATA THAT YOU PROVIDE

Rock Solid Book Design requires the information you provide to recognize your needs and provide you with the best service. The following reasons particularly...
• Name, Address, Telephone Number and Email Address are collected for billing and communication purposes.
• We may send promotional emails/newsletters about new products, special promotions, giveaways and/or other news and information we think you may be interested in using the email address you have provided. We will only send these to you if you have “Opted In” by providing your consent directly and specifically in email, or through any of our opt in check boxes on our website or in forms you fill out.

Disclosure of data storage locations

THIRD PARTIES USED BY US WHEN PROCESSING YOUR DATA

THIRD PARTY
LOCATION
SAFE GUARD
PRIVACY POLICY PAGE
DubsadoUSPassword Policy & Encryptionhttp://www.dubsado.com/new-page/
GoogleUSTwo Factor Authentification,
Password Policy & Encryption
https://policies.google.com/privacy
MailChimpUSTwo Factor Authentification,
Password Policy & Encryption
https://mailchimp.com/legal/privacy/

PayPal      US     Two Factor       
     Authentication,
     Password Policy &
     Encryption
https://www.paypal.com/us/webapps/mpp/ua/privacy-fu

YOUR RIGHTS FOR CONTROL OF YOUR PERSONAL INFORMATION/DATA

You may choose to restrict the collection or use of your personal information, you have the following rights:
• The right to be informed
• The right to access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• The right to be subject to automated decision-making including profiling

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. You may request details of personal information which we hold about you under the GDPR (General Data Protection Regulation) 2016.

If you believe that any information we are holding on you is incorrect or incomplete, please advise us as soon as possible. We will promptly correct any and all information found to be incorrect.

“OPT IN” SERVICES AND OFFERS

When you fill out a form on our website, or during the booking process, look for the “opt-in” check box. You may click this to indicate that you would like to receive information on our offers and services in the future. This is a completely separate option from Terms and Conditions and Privacy Policy.

You can change your mind at any time. Use the Unsubscribe link in the email received from us. If you require any further information, you can email us.

DATA RETENTION AND SECURITY

Data collected for accounting purposes will be held for 7 years, as is required for tax purposes.

Rock Solid Book Design is committed to ensuring that your information is secure. If we should find any evidence of a data breach, we will notify you within 72 hours.

COMPLAINTS

If you, for any reason, wish to make a complaint about how Rock Solid Book Design has managed your data you can email us. If you should find that you are unhappy with our response to your complaint, you may report your concern directly with the ICO at www.ico.org.uk

COOKIE USAGE AND LINKS TO OTHER WEBSITES

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic, or it can let you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website for customer needs and use. We use this information for statistical analysis purposes only. The data is then removed from the system.

Cookies help us provide a better website for you, by enabling us to monitor which pages you find most useful. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us via the settings in your web browser.

You may choose to accept or decline cookies. Most web browsers automatically accept cookies, but can usually be modify manually in setting to decline cookies if you prefer. This may prevent you from taking full advantage of website's offerings.

Our website may contain links to other websites of interest. Once you have used any of these links to leave our site, please note that we do not have control over those other websites. We cannot be responsible for the privacy and protection of information you provide while visiting these sites. Such sites are not governed by this privacy statement. We recommend caution and that you look at the privacy statement applicable to the website in question.